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RCSPL places quality service and management at the for front of its operations. RCSPL's quality control process includes the following:
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Confirming to customer quality and regulatory requirements
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Maintaining established process for service monitoring
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Continual performance improvement and enhancing overall customer satisfaction
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RCSPL intends to support an atmosphere of quality with higher, defined standard, inevitably deliver superior quality service those results in higher customer satisfaction
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The quality process maintained by RCSPL has been verified by major cliental representatives and respective auditors and have issued various credentials. RCSPL's initiative in this regard has been well accepted and the same start fetching repeated orders from the clients
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The auditors have evaluated shipment handling quality process, procedures for addressing customer concerns, adherence to defined operational procedure and initiative for regulatory compliances-among other quality process and procedures-this the auditors evaluation clearly
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With an account of high standards of reliability and safety, we are instrumental in undertaking and executing our services by means of a fully coordinated global network. Our client oriented approach helps us in carrying out our consignments, regardless of size from any point of departure to final destination.
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Our services are a balance of cost and efficiency as these are executed with the help of our well synchronized facilities and catered to our clients with specific shipment information, quick turnaround, charter option, complete documentation, etc.
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For each of our facilities to assist us effectively, we undertake stringent preventive measures that avoid any unfortunate losses by natural calamities, thefts and other factors. With the view to meet the requirements of the clients conveniently at various stages, we abide by the ethical standards and legal aspects.
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